Delta Lodging Group - hotel manager
Lead with Purpose. Serve with Heart. Grow with Us.
At Delta Lodging Group, we believe great hotels are built by great people. As General Manager, you will lead with empathy, effective communication, humility, innovation, and financial focus to oversee all aspects of hotel operations and create an exceptional guest experience.
You will be the heart of your hotel’s team — cultivating a culture of trust, accountability, teamwork, and service. We believe in a service culture where our team and company work for you, empowering you to lead confidently, grow professionally, and make a meaningful impact.
If you are passionate about developing people, delivering outstanding hospitality, and driving results, we want you on our team!
What You’ll Do
Lead & Inspire Your Team
- Provide leadership and strategic direction to all hotel departments in support of our service culture, operational excellence, and guest satisfaction.
- Create an ambitious, fun, and loyal team through effective communication, recognition, coaching, and retention strategies.
- Establish a supportive team environment through training, development, mentorship, and counseling.
- Recruit and retain top talent through creative internal and external recruiting strategies.
- Lead with professionalism, humility, empathy, and a commitment to being your best self.
Drive Hotel Performance
- Champion the hotel’s brand and company reputation while exceeding performance standards.
- Oversee daily hotel operations to ensure efficiency, consistency, and an exceptional guest experience.
- Optimize hotel revenues, including rooms, food and beverage, and other revenue streams, to maximize profitability.
- Attend and contribute to weekly and monthly revenue calls.
- Collaborate with company leadership to develop financial forecasts and budgets.
- Understand, analyze, and respond to profit & loss statements to drive financial success.
- Manage hotel-specific accounting responsibilities, including payroll, with accuracy and timeliness.
- Complete required reporting for the company, brand, and other business needs.
Build Community & Relationships
- Be an active and engaged member of the local community.
- Represent Delta Lodging Group through volunteer work, community partnerships, and external activities and events.
- Build lasting relationships with guests, associates, business partners, and community leaders.
What You Bring
Basic Qualifications
- Preferred current or prior hotel General Manager experience, or 3+ years of hotel rooms, operations, or sales leadership experience within a major hotel brand such as Hilton, IHG, Marriott, or similar.
- Strong leadership skills with the ability to inspire, motivate, and develop a team.
- Ability to effectively communicate and de-escalate challenging situations involving guests or associates while working toward a positive resolution.
- Excellent written, verbal, and presentation skills.
- Ability and willingness to learn computer systems and hospitality technology.
- Strong financial understanding and the ability to manage budgets, payroll, and profit & loss statements.
- A high level of professionalism, accountability, and integrity.
- Hospitality certifications such as CHA, CHRM, or CHSP are a plus.
- Hospitality PMS experience is preferred but not required.
Why Delta Lodging Group?
A Company That Works for You
Joining Delta Lodging Group means becoming part of a privately owned hotel management company that believes in investing in people, building strong relationships, and creating lasting community impact.
We own, operate, manage, and develop hotels throughout the Mississippi Delta — and we are growing!
Our team members are eligible for:
- Performance-based bonuses
- Paid time off (PTO)
- Health insurance
- 401(k)
- Cell phone reimbursement
- Hotel travel discounts
- Paid holidays
Ready to Lead Something Great?
If you are a people-focused hospitality leader who is passionate about service, team development, and financial success, we would love to hear from you.
Join Delta Lodging Group and help us build exceptional hotels, exceptional teams, and exceptional guest experiences.
Delta Lodging Group is an equal opportunity employer.
Additional Info
Job Type : Full-Time
Education Level : Not Applicable
Experience Level : Mid to Senior Level
Job Function : Customer Service